Brief
You describe the users, the job to be done, current tools and any hard date or constraint. A page is enough.
Industries
Restaurant technology that is fast on Friday and informative on Monday
Restaurants punish slow software. Hirvex Technologies builds menu, ticket and reporting systems that respect the pass, then give operators product mix and exception views that are not a shoebox of receipts.
Who this is for. Independent groups and multi-site restaurant operators.
Problems we typically meet
These are the patterns that show up before a useful first release—not abstract “digital transformation” language.
- Menu changes are a vendor professional service.
- Online orders print in a different language to the floor.
- Waste is a feeling, not a number.
- A new site cannot inherit a known-good configuration.
How we approach the work
Ticket speed is a requirement, not a hope. Channels converge on one ticket. Inventory starts with the items that stop service when they run out.
What a serious first release can include
Scope is confirmed in discovery. This is the shape of work we are equipped to deliver—not a menu you must buy in full.
- POS and kitchen routing
- Menus and modifiers
- Staff permissions
- Multi-site reporting
- Selective inventory
What we need from you
A useful brief is better than a long one. If you can answer most of the following, we can propose a first slice instead of a theatre estimate.
- Who will use this, and what must they finish in a session?
- Which systems must stay (accounting, payments, identity, a shop)?
- What is already live that we should not break?
- Any hosting region, language or compliance rule that is non-negotiable?
- The date that actually matters—and why.
How an engagement runs
Four steps. No mystery bench.
Scope
We reply with clarifying questions and a first-release outline: modules, roles, integrations and what “done” means.
Build
Named engineers work in visible increments, with staging you can click and a weekly written status.
Run
Launch, handover and a support path. The system is yours to operate—not a black box we disappear from.
Questions we are asked
Do you integrate delivery marketplaces?
When those platforms offer a business API and you have an account, we can bring those orders onto the same ticket. Each marketplace is its own connector and contract.
Can we run a ghost kitchen model?
Yes if the brand/menu/location model is specified. Ghost brands are a data model, not a skin.
Start a conversation
If this is the work in front of you
Send the users, the job to be done and any hard constraint. We will answer as engineers—not with a canned brochure.